Contact HaveTex

703-352-0101
540-907-5317
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Service Areas
Northern Virginia
Fredericksburg
Washington DC
Suburban Maryland
 

Data Recovery Testimonials

"Alex Burns was excellent in recovering all my data! My external hard drive crashed, literally when it fell off the window sill and I was in a lurch with a big presentation due that week. Alex met me on a Sunday, on his day off, because he understood the urgency of the situation and explained all the procedures. He recovered all my data onto another external hard drive and returned it the next day saving me loads of time. Outstanding service, flexible and customer focused...Alex is the one to turn to for help with your computer."

Tom Atkin

Expert Data Recovery Service from HaveTex

 

For crashed hard drives, corrupted data or accidentally deleted files, HaveTex is the computer company to call.   Our technicians can be on-site at your location, helping you recover your data and ending your business nightmare, often on the same day.

What can HaveTex do to Recover Lost Data from a Damaged Hard Drive?

 

Once on-site, HaveTex immediately begins recovering your organization's lost data. Starting with the least complicated techniques first, and gradually working up through more involved methods, HaveTex will help you get your data back quickly and affordably.

First, our technicians try recovering your data in place using leading software to stabilize the hard drive and recover the data to another hard drive. If the software solution is unsuccessful, HaveTex will put the drive into a recovery chassis and run programs that attempt to recover the data.   Finally, if all other techniques have failed, HaveTex will freeze the drive, which can momentarily restore broken connections and attempt to recover data until the drive heats up again. This process is repeated over and over until all useful data has been retrieved.

If none of those methods work, Have Tex can refer you to a company that can reconstruct your drive in a clean room. This is the most expensive option, often costing well over $1000.

What happened to your data?

Data loss on your hard drive can occur in one of two ways:

  • Logical failure - The hard drive itself is working fine, but somewhere an error is preventing your computer's programs from accessing the files or data. This could be due to a lost partition, an accidental reformatting or any of a number of different reasons.
  • Mechanical failure - This is when the hard drive itself is no longer working. Inside a traditional laptop computer, your hard drive spins at thousands of revolutions per minute while a mechanical arm moves a magnetic head back and forth reading the data. These parts are moved by motors that can become damaged by falls or worn out over time. When that happens, your computer can no longer control the drive, cannot access the files and data and cannot continue to function. Evidence of a catastrophic hard drive failure = The Blue Screen of Death.

For more information on hard drive failure and what you can do to prevent it, check out our article:

Nine Steps to Keep Your Hard Drive From Failing